FAQs

Your privacy and security is our utmost concern. We do not disclose your personal information such as e-mail address to other third parties. We would never put customer in a high-risk position by exposing his / her Credit Card details and personal particulars. We gather only information that will help us improve your shopping experience. Please note that we do not hold your Credit Card information, therefore, do not send us your Credit Card information via e-mail, make sure you are always on our secure server starting with https://. You need to have complete confidence that you are shopping in a secured environment, that your privacy will be honored, and that you receive your merchandize in satisfactory condition. We understand this at BestArabic.com and therefore we have created an environment that will inspire your confidence and will always strive to provide you with quality products and better customer services. For more informations please read :

1. our Privacy Policy
2. our Conditions of use
3. our Assurance Warranty

 

Once you've found an item that you like to purchase, you must add it to your shopping cart. By doing so, you are not obligated to purchase it. You may remove it from your shopping cart at any time

To place an item in your shopping cart, simply click on the "Add to Cart" button on the product detail page. Should you wish to continue browsing for products, please press the “Continue Shopping” button to be redirected to the last page you visited before the product detail page.

Adding a product to cart is simply like adding the item to a list that may be changed at any time, or cancelled if you decide not to purchase anything. If you're not completely sure you want to purchase a product, you can still put it in the cart and later delete it before completing your purchase by clicking on the “Remove Item” button. If you would like to change the quantity of an item, simply change the quantity in your cart before completing your order and click on the "Update QTY" button to adjust the quantities and amount.

Important: You can navigate from any one of our websites to another within our network without losing the products in your cart. Any products you add to your cart will be merged with your main cart regardless of which one of our websites you are browsing.

Note: Placing an item to your shopping cart does not secure the item for you. If the stock is low and someone else buys the same item you have in your cart, unfortunately you will miss out. To secure an item you need to go through the checkout process.

Discount coupons are delivered to our customers as a code that is usually a word of phrase. To redeem a coupon, simply shop as you normally would, by adding the items you wish to buy in your shopping cart. Once you are ready please click on “proceed to checkout” from within the product information page or simply click on the checkout link on the top right corner of our website. At the checkout page you will see a list of options. The first option is Discount Coupons and Gift Vouchers. Enter your Coupon code at the discount coupons textbox and Click "Redeem". The appropriate discount will then be applied to your cart showing you the discount. You may only use one coupon at a time. You may "overwrite" a coupon by entering another coupon code and click "APPLY". You must redeem your coupon at the checkout. Orders will not be modified after you have checked out. The value of the coupon is not applicable towards shipping and taxes. If you change your order and the order remains within the minimum required value, your discount will be recalculated. However, if you cancel a product from your order and you are not meeting the minimum order requirements, your coupon discount will be removed from your order. You can also read more about Points Back Reward Program

BestArabic.com is proud to be the first website in the arabic world that gives the customer to total freedom of choosing one of the currencies above to make the payment. Your credit card will be charged in the chosen currency. If you are ordering from outside the US, your credit card company will automatically convert the US dollars to your local currency according to the respective banks current rates.

You can browse our Webstore & place your order in all the mentioned languages at the TOP of the pages:

Please note that some of the pages are in still in English language, this is only because we didn't have the time to translate them yet, but this does NOT mean that we do not support the language, or that you can't order in the language chosen. You can however ask for any support or please Help Us Translating

For your convenience we have added a "Wish List" feature for items you would like to keep in mind for future reference or future purchase. Using the wish list feature is very simple. Find an item you'd like to include on your Wish List. Select the "Add to Wish List" button from within any product information page. The item will be added to your Wish List. To retrieve your wish list, simply click on the wish list link on the top right corner or in your Account. You can transfer items from your wish list to the shopping cart and you can delete items in your wish list at anytime. You can even email your wish list to someone else!

Note: Placing an item to your wish list does not secure the item for you. If the stock is low and someone else decides to buy the item in your wish list, unfortunately you will miss out.

BestArabic.com tries to versify the manufactures from which we buy to always have the best competitive prices. We buy in large quantities from Panorama, Future sound, Rotana, King Media, Relax-in, Sound 2000, Tiger Prod, Art Pro, FineArt, King Media, Alamelphan, Al Hafez, Emi ect .... most old Arabic Movies and Arabic Videos are produced, owned and distributed by King Media Beirut - Lebanon under licence from N.V.C Int. with the corporation of S.V.C International.

BestArabic.com team management spend all their time gathering the best deal & offers of each Album and product before making the large order. This way customer can be assured that the price he will get will always remain the best price in the market. More under about us, as well as our conditions of use and our privacy statement

VCDs have NO region settings and can be played on ANY CD player or DVD player, read more about VCD Explanation , and VCD Versions Explanation.

On the other hand DVDs have region encoding, Arabic DVDs are made as Region ALL, meaning they work on any region DVD player or Software without the Region restriction read more about Arabic DVD Regions

Yes and No. Our Arabic and English movies mostly do not contain subtitles unless it is clearly stated.There are only a very small number of Arabic or English movies that contain subtitles. These are clearly stated in the description pages. If you do not see anything concerning subtitles, then you can safely assume that the movie does not contain subtitles. Again, these are clearly stated in the products description page.

High demand items and/or obscure titles may 'not' be available for immediate shipment. If your item is on backorder, we will notify you via email after 6 days. We will automatically begin to search our alternate suppliers for new inventory We will ship the backordered item immediately upon obtaining it. If we are unable to locate the Backorder item after another week, we will notify you again via email. At this point you can continue to wait for supply, or cancel the back ordered item(s) and receive a refund. We will continue to search through more suppliers. If your item is on backorder for 7 days, we will automatically refund your payment and email a refund notification.

Some of the resources are PDF (Portable Document Format) which offer higher-quality printouts rather than standard HTML pages. To open these files, you will need Adobe Reader software on Macintosh OS 8/9 or Windows systems. Additionally, you can open PDF files with Preview on Macintosh OS X. If you do not have Adobe Reader already installed on your computer, you can download the installer and instructions free from the Adobe Web site or read below:

• How do I open a PDF file?
• Adobe Reader
• Foxit Free Reader  recommended

To offer you the fastest download possible, all digital products are compressed in ZIP format. A ZIP file contains one or more files that have been compressed to reduce file size, or stored as-is. You can simply uncompress the ZIP format using Windows included Zipper or read below:

• How Do I Unzip a File in Windows XP?
• Winzip Software
• 7Zip Free Archiver  recommended

First please try to use our search engine, and make sure you trype the artist name in all possbiel ways (example, amr diab or omr diab, or amre diab ect..), of course the BEST serach result can ONLY be achieved if you use the Arabic Keyboard. If you cannot find your favorite movies available at our site, please via our 24 Hours our great Support Team (the Request Department). We will make every effort to find the movie or request for you

• Arabic MP3s Downloads
• Arabic DVD Region Code
• Arabic Film Rating and Explanation
• VCD Explanation
• VCD Versions Explanation
• Free VCD Player 
• Sitemap / RSS feed
• Become an Affiliate

If you need any support or have still a question feel free to contact our  support team  for detailed help. We will be glad to assist you.